+44 776 312 8761
info@emtenglobal.com
Export Conditions

Export Terms

Professional terms and conditions governing our equipment sales, hire, refurbishment and export services from the UK and China to Zimbabwe.

Last updated: 07/08/2026

1. Scope of Service

EMTEN GLOBAL SERVICES LTD buys, refurbishes and sells used agricultural, mining and construction plant and equipment, and offers vehicles and machinery for hire. We export exclusively from the UK and China to Zimbabwe.

All orders are subject to these export terms in addition to our general terms and conditions.

2. Booking Process

Quote Request

Submit detailed equipment information for accurate quotation including dimensions, weight, value, and destination.

Booking Confirmation

Confirm booking with signed agreement and deposit payment. Equipment collection can be arranged upon confirmation.

Documentation

Provide all required export/import documentation including commercial invoices, packing lists, and certificates.

Equipment Collection

We arrange professional equipment collection from the seller's premises or designated location with appropriate equipment.

3. Equipment Requirements

Proper preparation suitable for international transport
Clear labelling with destination and handling instructions
Accurate equipment declaration and commercial value
Compliance with international export regulations
Prohibited items must not be included in exports
Special requirements for hazardous or fragile equipment

4. Transit Times and Liability

Transit Times

  • Standard export: 4-8 weeks depending on destination
  • Express parts export: 5-10 working days
  • Express services: 3-5 working days
  • Times are estimates and subject to operational factors

Liability Coverage

Standard liability coverage is limited. We strongly recommend comprehensive equipment insurance for valuable exports. Claims must be reported within 7 days of delivery.

5. Delivery Conditions

Delivery arrangements and conditions vary by service type and destination:

Door-to-Door: Complete delivery to specified address with unloading assistance
Port-to-Port: Delivery to destination port for customer collection
Warehouse Delivery: Delivery to designated warehouse or depot
Customs Clearance: Professional customs handling and duty payment assistance

6. Force Majeure and Delays

We are not liable for delays or failure to perform due to circumstances beyond our reasonable control:

Weather conditions and natural disasters
Strikes, labour disputes, and port congestion
Customs delays and regulatory changes
Political instability and security restrictions
Pandemic restrictions and health emergencies
Equipment failure and transportation disruptions

Questions About Our Export Terms?

If you have questions about these export terms or need clarification on our policies, our experienced team is here to help.

Contact Information

EMTEN GLOBAL SERVICES LTD
Company Number: 17214953
Email
info@emtenglobal.com
Phone
+44 776 312 8761
Address
18 Bishopstone Close, Redditch, UK